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Tried to ask for help from Drop Community Support but it has been 7 days and they have not responed so I will ask the question hear.
Hello, I recently bought the GMR-54X-ISO headphones and when using the microphone there is so much static that the mic is totally unusable. I have tried the microphone and headset with two other computers and the static is still there. I bought a headphone amp in hopes that it would solve this problem but the amp did not pick up the microphone at all. I suspect that the microphone is so quiet that the computers have to boost the sound so much that there is a lot of static.
Thank you for any help you have
I finally got incontant with Drop and send the headphones back to get a replacement and they just arrived today. The microphone is much louder and now is usable. The support with Drop is good once they get back to you.