shopping_cart
Showing 1 of 241 conversations about:
Ceruleancali
0
Dec 13, 2014
bookmark_border
While many others have had received their keyboards I still have not because of some more delays on the part of UPS. The following image below is my tracking information. After the web tracking page said it would be delivered on the 11th of Decemeber, I recevied an update say it was delayed because "We have not yet unloaded the package from the trailer". After being left in the dark for about two days they then decided to ship my package to LA from the Bay Area. I live in Sacramento, why someone would think its a good idea to send a package in the opposite direction for no reason is beyond me. I am quite disappointed with the shipping methods that Massdrop has chosen and I highly doubt I will be buying another product through their service.
search
Dec 13, 2014
Inanis
515
SEALWoodworking
Dec 13, 2014
bookmark_border
I appreciate the delay sucks, but I don't think it is fair to fault MD on what is clearly an issue on the side of UPS. I consider UPS a very solid and reliable way to ship, but certainly nothing is without issues. It blows that you encountered and unexpected delay, I hope it gets to you soon.
Dec 13, 2014
rchao
1
Dec 17, 2014
bookmark_border
The exact thing happened to me (I'm in Berkeley). Shipped my package from San Pablo back down to Vernon, CA for no reason. What was worse was that the package would not show up under my UPS My Choice account. However my local PO got it to me today. Hopefully the same happened for you! If Massdrop would add a non-SurePost option for shipping in the future that would be awesome.
Dec 17, 2014
View Full Discussion