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BwillD01
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Aug 26, 2020
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I got this keyboard around July 22nd (now Aug.26) and for about 10 min of poking around with the software it decided to crash and refusing to run while I had the keyboard plugged in. The keyboard still functions as it should (aside from the software customization of lights and macros). I have uninstalled and reinstalled the software many times as well as hitting the reset button under the flip out foot and using a different cable. I have also tried many other troubleshooting methods, all of which have failed, along with looking on forums for a solution. Understanding that finding bugs and fixing them takes time, I'm hoping they find it soon as it's been a month I have had this issue.
Aug 26, 2020
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