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Disgruntled
59
Feb 2, 2019
Stem was too small... very disappointing... paid for an expensive piece of plastic.
Disgruntled
59
Feb 2, 2019
DisgruntledAnyone know if there are returns or replacements on out of tolerance products? Or is lack of quality control just a price you have to pay on MassDrop?
DisgruntledHi, please contact us via support@dwarf-factory.com so we can help you with that
Disgruntled
59
Feb 14, 2019
DwarfFactoryThanks for the quick and easy solution you emailed me! For anyone else with a similar problem I preheated my oven to 170F and put a glass of water in it for 10+ minutes to heat up. Then I put the keycap in the glass of water for 3 minutes (I put some aluminum foil around the keycap to make it easier to grab out of the water). Fit on my keyboard with a small amount of force. Looks great! Can't wait to see what else you all come out with!
DisgruntledThank for your reply. I also suggest to do that process over and over again to make the keycap more easy to install in the future
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