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HeatherV
522
Operations
Aug 11, 2016
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Thanks again for joining this drop! We have submitted the group's order with the vendor for the DXRacer King Series Chair OH/KS06 and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 8/25.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 8/17.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Aug 11, 2016
Nesty
31
Aug 14, 2016
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HeatherVWhy were we charged $30 for shipping when on Dxracer's homepage they show free shipping as a benefit?
Aug 14, 2016
Tex-Arozzi
5852
Arozzi
Aug 15, 2016
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Nesty@Nesty, Thanks for your question. On the DXRacer website the KS06 sells for $469. That price does include the shipping cost. DXRacer chooses to show the final price rather than the price plus the shipping cost. On Massdrop we choose to show the price for the chair and then separate out the price of the shipping. We are still offering the KS06 at a much lower price than if you purchased from DXRacer (or any other re-seller). In this case each community member saved $60 vs the DXRacer or other re-seller websites. Cheers.
Aug 15, 2016
Nesty
31
Aug 15, 2016
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Tex-ArozziIs massdrop a certified reseller i was under the impression that massdrop works out deals to get lower prices from suppliers and once the order is placed and paid for that the supplier is in charge of all aspects of the order for each individual customer
Aug 15, 2016
Tex-Arozzi
5852
Arozzi
Aug 15, 2016
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NestyYes, we are an authorized re-seller of DXRacer products and work directly with them. The DXRacer products sold on Massdrop will have a full manufacturer's warranty with DXRacer directly.
How the orders are fulfilled depends on the agreement between Massdrop and the Vendor. In this case DXRacer does drop ship the products for Massdrop directly to our community members who have joined the drop. Again, while DXRacer chooses to show free shipping on their website it is build into the cost you would pay if you purchased from their website. These chairs are heavy and in large boxes and shipping is not cheap.
On most drops you see on Massdrop we have chosen to show the shipping cost to the community so there is full transparency of the price of the product and the shipping cost. We could have priced this drop $30 higher and advertised free shipping. Either way you would still have saved the same amount on this drop per unit purchased which was $60.
Aug 15, 2016
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