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We would like to provide some updates regarding our shipment for the recent drop.
The EMU Teak headphone will be send directly to customers on 7 March from Singapore by Fedex. Most of you should receive them within a week.
For Singapore customers, arrangements will be made after the bulk order is shipped. You should be able to receive the headphone ahead of the rest.
Thank you for your patience and support. Your feedbacks will be greatly appreciated :)
Will we be getting tracking numbers?
Glad to see a Massdrop order actually shipping on time for once!
What about the reimbursement?
good news for SG customers :) do SG customers get free shipping by any chance?
Those from Singapore who ordered should write in to Massdrop support for the shipping reimbursement.
Mine was already reimbursed a month ago.
I'd also like to know if we'll be receiving a tracking number for our delivery. It would help me plan for accepting a delivery if I knew when it was happening..
Great news. I sometimes forget I have them on the way and want to buy a new pair of headphones. That's how long it has been since I joined the drop :)
Thanks for the update. I'd also like tracking info if possible.
chan i got these today and instantly saw one of the cups is cracked from the edge all the way up over the side into the middle of the cup and the other one has deep scratches in the wood like the finish is missing there is no way they can be polished out or fixed. what do i do now? i didnt pay 500+ for an already damaged set. please get back to me asap
They do, those in SG don't need to write in support for reimbursement unless they had wanted it earlier, Massdrop automatically transferred me once they started shipping.
It will take a few days for the transfer to happen (Dated 08 March and received 11 March).