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Showing 1 of 765 conversations about:
Artifiz
180
Apr 27, 2018
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The cable on these break easily. I received these about 4 months ago and the cable already broke and there is no warranty to replace it. I baby my headphones and never pull the cables out of from the cables themselves. I've had about 25 different sets of headphones cheap and expensive, but I never saw a cable break so fast as these. Bought some cheap cables from Amazon for the HD700s that I am now using with these hps, same SQ, but its very disappointing that you have to discard the original cables. I must be an idiot, but I always like to keep everything that was originally shipped with in good condition even if I decide to upgrade anything.
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Apr 27, 2018
TerenzzZ
17
Apr 27, 2018
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ArtifizThats not good... I've read the reviews about these that they are absolutely almost flawless.. I'm waiting for mine to ship.. Hopefully I believe they do not have any QC issue... (fingers crossed)
Apr 27, 2018
chan_emu
528
May 1, 2018
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ArtifizSorry for the trouble, pls contact us at enquiry@emu.com We will send you a replacement.
May 1, 2018
Artifiz
180
May 1, 2018
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chan_emuI just sent you an email. Thank you very much!!!
May 1, 2018
Vigrith
4081
May 3, 2018
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ArtifizAlways hurts seeing pictures of cables like that. Hope you get it sorted!
May 3, 2018
capetownwatches
31
May 3, 2018
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chan_emuNow that's customer service!
Kudos to Chan and Emu - you just got yourselves a new customer! Joining this drop shortly.
May 3, 2018
wordfool
118
May 3, 2018
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Artifizwhich alternative cable did you get from Amazon? I need a replacement for the 10ft thick black cable these used to ship with and although EM-U can sell me one I'd have to pay $20 for shipping, which makes it an expensive proposition
May 3, 2018
Artifiz
180
May 3, 2018
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VigrithYes, Mr. Chan seems to be a great man and I know he will send me a replacement. I initially contacted Massdrop, but they said they aren't responsible for broken cables or accessories after 30 days, which is understandable.
May 3, 2018
Artifiz
180
May 3, 2018
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May 3, 2018
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