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don't buy from echobox. their warranty contact email address bounced back as non-deliverable and they are completely unresponsive to the help address on their website. i bought the N1 IEM through Drop and can't even get a replacement pair (right ear cuts in and out straight out of the box) so I have to send them back to Drop for a refund. so happy i waited 6 weeks for a product which doesn't work.
Sep 30 23:51:22 host02 postfix/smtp: 538A42B3C8E: to=<email@example.com>, relay=aspmx.l.google.com[2a00:1450:400c:c07::1b]:25, delay=1.2, delays=0.19/0.02/0.33/0.66, dsn=2.0.0, status=sent (250 2.0.0 OK 1569876685 a9si9398217wrt.326 - gsmtp)
My mail to their support address went through to them with no problems, tested cause I was bored. Might have been a temporary issue.
yes that's a different email address than the warranty card they provided with the package itself.
Thanks for the heads up, I hope I have better luck with my buds so I don't have to end up getting bounced too.
They recently were acquired by a different company and their website was overhauled. I assume that's why the email changed.