Showing 1 of 19 conversations about:
Tyler
2429
Aug 20, 2016
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We've continued to coordinate with the vendor about the group's order and they've let us know that it's taken them slightly longer than expected to gather and prepare everything for individual shipment to each of you. Rest assured, we will remain in close contact with them and update the group as soon as everything is sent out.
Expect another update from us on 8/25 or sooner if something comes up.
If you have any questions, please visit our Help Center (https://massdrop.com/helpcenter).
Aug 20, 2016
tronfart
23
Aug 24, 2016
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Got my package today, and it was the wrong item. It wasn't even a backpack.
Aug 24, 2016
tronfart
23
Aug 24, 2016
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Aug 24, 2016
Tyler
2429
Aug 24, 2016
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@tronfart Super strange. Please send a quick message to our Community Support team if you haven't already and we'll take care of this issue for ya.
Aug 24, 2016
tronfart
23
Aug 27, 2016
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Looks like everyone got the wrong bag. Additionally, I haven't heard back from support, which I contacted before replying to you.
Aug 27, 2016
zgreek1
0
Aug 27, 2016
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Same here! Not too happy to have a side bag when I thought I was going to get a backpack.
Aug 27, 2016
tronfart
23
Nov 2, 2016
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Still haven't got my photography bag, dude.
Nov 2, 2016
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