Showing 1 of 175 conversations about:
Kimmie
18
Aug 26, 2014
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Took mine out for its inaugural spin last week at UNLV. Got to 0.5 miles when I wrecked while trying to get to the book store to pick up my books for the semester. Got skinned up pretty good in the fall, but enjoyed it.
Yesterday I figured I'd use it to get to class from the parking lot, and discovered that the brake lever had sheared in the metal and now comes out of the housing. I need to look into Ecoreco support to get that fixed. Metal should not break that easily.
Aug 26, 2014
OmarShahine
4
Sep 3, 2014
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I had a minor problem with a piece of plastic that cracked on it, and they were great about sending me a replacement right away.
Sep 3, 2014
EcoRecoScooter
18
EcoReco
Sep 3, 2014
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Hi, Kimmie, No problem. The brake lever probably was damage during the fall. We had shipped you the replacement part and you should have got it few days ago. it should be an easy fix.
We have sourced a different brake lever so hopefully this kind of incidence doesn't happen again. ;)
Sep 3, 2014
Kimmie
18
Sep 9, 2014
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Thank you again for that help. :) Sorry I didn't see this sooner. UNLV police just banned motorized scooters on sidewalks (including a nice broad area between class buildings. I took my M3 in to their HQ and showed it off. They told me the EcoReco shouldn't be a problem, ride it safely until and unless someone complains, and if someone does just use it as a kick scooter. I win! :D Currently promoting your products in Google Hangouts with friends. Thank you again! I'm looking at that M5 next. :)
Sep 9, 2014
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