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NicholasShades
0
Aug 26, 2015
Packing on this drop was terrible. Over stuffing a flat rate box with no padding resulted in serious damage to the game box.
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Syco54645
10
Aug 27, 2015
NicholasShadesThat is unacceptable. Hopefully something is done for it. My tracking still is showing nothing...
Syco54645
10
Aug 27, 2015
NicholasShadesFound this on Massdrop's faq page. "All warranties, product defects, or malfunctions should be handled directly with the manufacturer. If they are unwilling to honor their product warranty, contact us within the manufacturer’s warranty period and we will coordinate the product exchange or repair on your behalf."
TrevorL
88
Aug 31, 2015
NicholasShadesI am so sorry to hear that the bundles arrived defective! Please reach out to support@massdrop.com and they will take care of you.
@Syco54645
Syco54645
10
Sep 1, 2015
TrevorLI contacted support. Will report back how it goes.