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HassanS
3183
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Jul 18, 2014
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Hey Guys,
We spoke to the vendor earlier today and were told the following. They are currently going to be able to produce and hopefully ship 50 finished wallets by the end of next week. After that the vendor based in Poland, will be in holiday season for 3 weeks and unable to manufacture wallets for the duration. After the holiday season is over they will be able to ship the remaining orders by mid-August. We are actively working with them now to try and have as many additional wallets produced in the coming week as possible.
We understand this delay is rather undesirable. If you prefer not to wait for the wallets and want to have your order cancelled, just email us at support@massdrop.com, and we will process the refund right away.
Otherwise expect an update from us on 7/24 or sooner if something comes up.
If there’s any feedback or concerns, please feel free to email us back at support@massdrop.com
Jul 18, 2014
Iacoizumi
232
Jul 21, 2014
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HassanSWell that's unfortunate. I assume the ~50 wallets that are being produced will be sent to the first 50 people who got an order in?
Jul 21, 2014
HassanS
3183
Operations
Jul 25, 2014
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IacoizumiHi @lacoizumi,
The vendor let us know that to get the initial batch of 50 out, it would be based on what they had in inventory and what they had materials for. So shipment will depend on style and not necessarily how early a person joined the drop. On our end we will try and make sure if you were the first person to order a style that you get your order first.
-HS
Jul 25, 2014
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