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Product Description
Deep enough for a thick lasagna and sturdy enough for a heavy casserole, these bakers are made from ceramic, the Emile Henry specialty. Since 1850, the French company has become known for its reliable, temperature- and shock-resistant ceramic, featured in the pots offered here Read More
I ordered the large baker and it arrived in pieces. There was a thick layer of bubble wrap around it and the box was undamaged, so obviously Massdrop needs to re-evaluate the packaging for these. Customer support can't do anything but give me a refund once I ship the box back. At least they're covering the shipping cost.
Bummer, I had great plans for this dish.
cleverhandleSorry to hear that. I wonder why @mikeflan below was able to have a replacement shipped out but you were only able to get a refund. Are you in the US or elsewhere?
Maybe they ran out of spare stock, with all the reports of these arriving smashed that sounds like a real possibility!
JaggiI can't speak to @cleverhandle 's experience but yes--the rep I spoke with said they had limited stock. Also, it was the medium dish for me, not the large. And I haven't actually gotten a shipping confirmation code yet--we'll see!
" made from ceramic "
I assume like most all Emile Henry stuff I've seen it's some sort of stoneware? I've got a smaller gratin/baking dish of theirs which I really like, but I usually avoid stoneware in favour of porcelain (or bone china if it's something that doesn't go in the oven).
Well made porcelain is considerably more resistant to chipping and cracking.