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Epaulet x Styleforum Sport Trainer

Epaulet x Styleforum Sport Trainer

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Product Description
Massdrop has teamed up with Epaulet to offer the New York-based clothier’s popular Sport Trainers in three colorways you’ll only find here, as curated and voted upon by members of Styleforum. Based on the cultishly popular German Army Trainers, these minimalist sneakers feature a full-grain leather upper, which is made in Portugal of calfskin sourced from the renowned Gruppo Mastrotto tannery in Italy Read More

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tjkirch
10
Nov 10, 2016
I got mine a couple days ago and submitted a size exchange request to Massdrop support, but haven't heard anything back yet. I can't find contact info for Epaulet.
Tyler or IanAnderson, any guidance?
IanAnderson
2590
Nov 10, 2016
tjkirchI would give CS a day or two to respond, and if you still don't hear anything then email them again. THey should definitely be able to help you out here.h
Dhdufu
1
Nov 5, 2016
Got the shoes today. Look good so far.
IanAnderson
2590
Nov 7, 2016
DhdufuI get mine this week! Excited to finally have them.
tjkirch
10
Oct 30, 2016
I'm glad the shoes are starting to ship, but after 7 months, why didn't you upgrade us from the standard 2-week DHL shipping?
stamps
2
Nov 2, 2016
tjkirchYeah what is that all about.
DHL in my area will do a hand off to USPS so I'm looking at at least 3 weeks.
dpyro
3
Oct 25, 2016
6 months later and I have neither shoes nor recompense. Frankly I expected better from Massdrop.
Tyler
2438
Oct 25, 2016
Hey group,
We've heard back from Epaulet once more and they've let us know that the shipment is scheduled to land at our warehouse in New Jersey by the end of the week. We will update the group again once everything is received and individual packages are prepared for shipment to each of you.
You can expect an update from us on 11/1 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Tyler
2438
Oct 15, 2016
Hey group,
Just checking in with another brief update. These units are still currently en route to our warehouse in New Jersey from Portugal but we haven't been able to acquire an estimated delivery date just yet. We will follow up with Epaulet again to see if this information can be obtained and anticipate these units arriving with us shortly.
You can expect an update from us on 10/24 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Tyler
2438
Oct 8, 2016
Hey group,
Another quick update from Epaulet. They've let us know that everything was finalized and packaged up this week and the sneakers are now in the hands of the courier shipping these from Portugal to the states. We will do our best to pass along any updates we receive as the units are en route and will confirm again once everything has landed at our warehouse in New Jersey.
You can expect an update from us on 10/14 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Tyler
2438
Sep 30, 2016
Hey group,
We just received another update from Mike at Epaulet with the latest status from the facility in Portugal. He's let us know that the trainers are just about finished and expected to ship out to our warehouse in New Jersey on 10/7. We will remain in touch with Mike and keep everyone up to date if there are any further updates.
You can expect an update from us on 10/7 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Tyler
2438
Sep 16, 2016
[Edited for next follow-up date]
Hey everyone,
Thanks for all your patience on this one. Just heard back from Mike over at Epaulet who has flown out to Portugal to get an update. We want to be as transparent as possible here so the following is a paraphrasing of the email from Mike.
Epaulet has been working with this sneaker factory for nearly 3 years and never had a 6 month lead time on a style like this one. Often times the cause is a problem with the supply of leather, but the decision was made to use in-stock leather that can be dispatched from Italy in 48 hours in order to avoid this issue.
Ultimately the cause of the delay was a downturn in retail in both Europe and the US. Additionally, a few other accounts were slow with payments and put the factory into a bit of a tight spot with money flow over the Summer. As a result, they had to prioritize some of the large scale orders ahead of ours in order to keep the lights on and keep making the smaller orders. It's not that uncommon and part of working with smaller factories some times.
On to the good news. The uppers are cut and sewn and now that Mike has seen them with his own eyes, he's confident the sneakers will be ready to fly to the US in about two weeks.
You can expect an update from us on 9/29 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
sghound
166
Sep 17, 2016
Tylerupdate on 8/29? typo surely
Tyler
2438
Sep 19, 2016
sghound@sghound whoops, thanks for the catch! Amended now.
sghound
166
Sep 14, 2016
Tyler, is there a high chance dat this drop has failed?
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