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We've reached back out to the vendor once more in hopes of gaining insight into progress on the group's order, but unfortunately, they've let us know that they've still been unable to attain clear shipping estimates from their Portugal facility. We realize this is frustrating and are still doing everything we can to retrieve the most accurate updates for the group. We will keep checking in until everything is completed and en route to us.
Of course, we still understand that the additional wait time is undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 9/8 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).