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Tyler
2438
Sep 9, 2016
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We've heard back from the vendor again regarding the group's order and they've informed us that a conference call with their Portugal facility has been scheduled for early next week. We will follow up with them as soon as that takes place and relay the latest updated status directly the group once it's been communicated to us.
Once again, we understand that the wait time is quite undesirable. If you would prefer to cancel your order, please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions).
You can expect an update from us on 9/15 or sooner if something comes up.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).