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Ex Libris by Alison Glass
01 / 11
Ex Libris by Alison Glass
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337 requests
Product Description
A surface and space designer with a growing collection of signature prints, Alison Glass puts all of her colorful personality into her distinct designs. This collection is inspired by a vintage book of images called Ex Libris: From the Library Of Read More
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keyboard_arrow_downNadi
4
Sep 10, 2015
I still haven't received my package and am getting a bit antsy. I have sent an email to massdrop a week ago and still have had no reply. The tracking says on 19 August consignee contacted for payment but I have never received a card. Very nervous about this.
Tyler
2438
Aug 18, 2015
An exciting update! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
HeatherV
522
Operations
Aug 11, 2015
Great news group! The vendor has let us know that the group's order was picked up and is on its way to our warehouse now. Based on the tracking provided these are scheduled to come in 8/14. Our warehouse team has been forwarded tracking info and will be standing by, ready to get these packed up and turned around as soon as they come in.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 8/17 or sooner if something comes up.
Sometimes shipments get delayed en route, not to worry as we will keep the group posted throughout the process and notify you all if anything causes delay.
Thanks for your patience and expect an update from us on 8/17 or sooner if something comes up.
Marmitemiss
0
Aug 5, 2015
When would we be charged for this drop? When it ends in 4 days or when it ships on the 21st?
SandyLucas
771
Aug 5, 2015
MarmitemissHi @Marmitemiss,
You are only charged when the drop ends. If you join a drop with Paypal, it will charge your credit card and "hold" your money, like at an auction. If the drop is unsuccessful, Paypal will return your money. Massdrop only collects the money after the buy has ended. Everyone is charged the same price based on the number of participants and the price point that was reached.
Hope that helps!
You are only charged when the drop ends. If you join a drop with Paypal, it will charge your credit card and "hold" your money, like at an auction. If the drop is unsuccessful, Paypal will return your money. Massdrop only collects the money after the buy has ended. Everyone is charged the same price based on the number of participants and the price point that was reached.
Hope that helps!
nelson
5275
Jun 7, 2015
Great news group! We’re happy to report that all of the orders have been shipped out from our warehouse and are now on the way to you! Please allow 24-48 hours for tracking to get into the shipper's system and start updating.
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
If there’s anything else we can do to make your Massdrop experience better, feel free to contact us via “Contact Support” button in your transaction page: https://www.massdrop.com/transactions.
We're also on Instagram! We'd love to see the photos of drops you've received and you can do that by following @Massdrop and tagging your pictures #massdrop. https://instagram.com/massdrop
amy.ready
0
Jun 18, 2015
nelsonMy Massdrop account is messed up. I can't see any of my drops. I paid for this but have not received. Is there any way to get my tracking number? I sent a message to support but have not gotten an answer. Thanks Amy
nelson
5275
Jun 18, 2015
amy.ready@amy.ready
It appears you might have two accounts, and all of the purchases you made on are on the other account. Rest assured, your purchase history is safe and sound :)
Our Support team is on it, and we'll be responding to your ticket shortly.
It appears you might have two accounts, and all of the purchases you made on are on the other account. Rest assured, your purchase history is safe and sound :)
Our Support team is on it, and we'll be responding to your ticket shortly.
HassanS
3183
Operations
May 29, 2015
Quick update for the group, our team has received the fabric and is currently cutting it now! We should have everything ready for shipment on 6/3 ahead of schedule! We will update the group as soon as these are picked up and on the way to you.
Thanks for your patience and expect an update from us on 6/4 or sooner if something comes up.
Thanks for your patience and expect an update from us on 6/4 or sooner if something comes up.
HassanS
3183
Operations
May 25, 2015
Quick update for the group. We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse.
We will update the group as soon as these are on the way. Currently we expect that these will be in our warehouse inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 5/27 or sooner if something comes up.
We will update the group as soon as these are on the way. Currently we expect that these will be in our warehouse inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 5/27 or sooner if something comes up.
SandyLucas
771
May 23, 2015
ChellesquiltsHi @Chellesquilts,
Estimated ship date is June 9th. You can also find shipping date info on the bottom of the drop page.
-Sandy
Estimated ship date is June 9th. You can also find shipping date info on the bottom of the drop page.
-Sandy
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