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nelson
5275
Mar 20, 2015
We were made aware of a production delay at the factory by Fantasy Coin earlier this week. We've been coordinating between Fantasy Coin and their factory in the past few days. And in an effort to minimize the impact of this unexpected delay, our freight partner in China will be picking up the order from the factory and ship expedited directly to our warehouse for fulfillment.
We are still waiting for the confirmation from the factory on the pick up date for this order, which we were told should be ready within the next 10 days. We will be providing more updates as we gather more information on the status of the shipment.
Given this latest update, we are estimating the ship date for the orders will likely be more than one week late. We understand this is rather undesirable and we sincerely apologize for the inconvenience. If you prefer not to wait for your order, please feel free to let us know via the Massdrop Support page (https://www.massdrop.com/support) and we will take care of your request right away.
Thanks for your patience and expect an update from us on 3/26 or sooner.