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nelson
5275
May 12, 2014
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Hey everyone,
Sorry for the relatively lack of update for the second batch of the order.
We have just gotten confirmation from Feather that they have shipped the second batch of the order out to us late last week. We are expecting to receive it towards end of the week.
If the shipment arrives as expected, we should be able to ship out all the remaining order within the week.
Thanks for the patience on this guys!
May 12, 2014
Shellbriar
63
May 13, 2014
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Then this email sent to me was completely false?!?!
On May 9, 2014, at 12:39 PM, Massdrop Support <support@massdrop.com> wrote:
Hi Michael,
I apologize for the delayed response. I just took a look at your order and it has been shipped out to you. Please allow 10 business for you package to arrive on your doorstep.
Thanks for using Massdrop!!
-- Deon Hayes
May 13, 2014
Mark
3186
Admin User
May 13, 2014
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Deon doesn't work here anymore...
May 13, 2014
Shellbriar
63
May 13, 2014
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That's good, but since the email came via Massdrop a sincere apology is in order. Who's fault is it that you hired poor representatives? The customers?
May 13, 2014
Mark
3186
Admin User
May 13, 2014
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Nope, not your fault at all, sorry he gave you the wrong information.
May 13, 2014
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