Fidue A63 IEM

Our vendor just reached out, and they have some unfortunate news to share with the group. Due to an error on the vendor's part, they allocated the group's units to another order. Whenever we launch a drop, we make sure that the vendor has enough units to fulfill the group's order. This protocol was followed for the Fidue A63 IEM, but the vendor’s warehouse team didn’t put a hold on our units as instructed.  As soon as we received the news, we contacted our other vendors in an effort to source this unit. Unfortunately, no one was able to accommodate our request. Additionally, the alternatives that were offered weren’t able to meet the specs of the Fidue A63. As a result, we will be canceling the drop and issuing all group members full refunds for their orders. Refunds will be applied to your payment method within 1-3 business days. We apologize for any inconvenience this has caused and have forwarded feedback to our vendor. We have also added new checks and balances for this vendor in order to ensure this doesn't happen again. If you have any concerns on how things were handled by us, please reach out at https://www.massdrop.com/support and we will be sure to do our best for future drops. Thanks for your support, and we hope to better serve you and the community in the future.

Thanks again for joining this drop! We have submitted the group's order with the vendor for the Fidue A63 IEM and they are working hard to prepare it for shipment. As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them. The current estimated ship date from our warehouse is 5/6. We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 4/25. If you have any questions, please visit our Help Center (massdrop.com/helpcenter).

Some clarification would increase the # of participants @Massdrop