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Showing 1 of 26 conversations about:
MaxLightning
1
Jan 8, 2014
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Fuck you guys. You knew the order wasn't able to be fulfilled within 48 hours of the drop being completed and you didn't inform us? Even a week ago you were lying and blaming the lack of information on the supplier who you knew never even sent you the product in the first place. I heard this website was great but this is pure bullshit. A $10 credit on future purchases I do not intend to make is not something that will satisfy me. I want the god damn product I paid and waited for.
davidfg4
7
Jan 8, 2014
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MaxLightningMaxLightning:
> You knew the order wasn't able to be fulfilled within 48 hours of the drop being completed
That's not quite true. Massdrop spent extra time contacting two more distributers in an attempt to deliver the product. They didn't know they were unable to deliver the order until those two other distributers got back to them.
That's not quite true. Massdrop spent extra time contacting two more distributers in an attempt to deliver the product. They didn't know they were unable to deliver the order until those two other distributers got back to them.
taterloss
55
Jan 8, 2014
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davidfg4Reread what Mark said. Within 48 hours of the drop ending, they knew their distributor had no supply, yet Mark posted 6 days after the drop that the package should be on its way from their distributor (who had no supply). Nothing about trying to find more supply elsewhere. Either Mark was completely out of the loop and had no idea what he was talking about, or he was being intentionally misleading. In any case, just really bad communication on the part of MD.
The cancelled group buy doesn't bother me as much since screw ups do happen, and 2 out of 800 is a pretty darn good track record. But this was a clearly a case of poor communication and I hope MD improves on that going forward since I really love what they are doing.
The cancelled group buy doesn't bother me as much since screw ups do happen, and 2 out of 800 is a pretty darn good track record. But this was a clearly a case of poor communication and I hope MD improves on that going forward since I really love what they are doing.
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