Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Take a read through the V-Moda headphones - https://www.massdrop.com/buy/vmoda-m100?s=v-moda as well as the Seinheisser HD650 headphones - https://www.massdrop.com/buy/sennheiser-hd650?s=hd
Some interesting points on warranty and the issue of Massdrop not being an authorized reseller.
Below is what @J857 has pointed out in the Seinheisser discussion.
My understanding of the process so far:
1. Massdrop is not an authorized reseller of many of the headphones they source for us. 2. Most manufacturer’s warranty is null and void without a receipt from an authorized reseller. (Sennheiser included, emailed their support today and received response) 3. Massdrop in turn, provides the community with a promise of honouring the warranty themselves. 4. Massdrop also protects themselves from having to deliver on any such offer via their terms of service. From: https://www.massdrop.com/terms-of-service
"NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY A MASSDROP.COM REPRESENTATIVE SHALL CREATE A WARRANTY."