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Tyler
2438
Dec 22, 2016
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
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LollyDk
8
Jan 1, 2017
Tyler Hi Tyler My bag have not been delivered to my address, and would like to know if I should contact either you guys at Massdrop or the delivery service, they are currently using (DHL Global) I know it can take some time but since I haven´t heard from DHL by email and their tracking systems last update status was in Friday 9 AM. (The date it should be delivered. On their website it´s “Held at Customs” and “Shipment is prepared for customs clearance in country of destination” which I find odd compared to the date it should be delivered. Thanks Tyler.