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It has come to my attention that some members received the wrong hydration pack, or had unusual markings in their bags. Please reach out to customer service and let us know if this is the case.
Bootsawyer
80
Sep 1, 2020
kstokley**Editing my full comment for community visibility** I've been in contact with DROP CS back and forth for about a month now. No one at DROP can answer how or why these units are marked "as-is" on the water bladders and "x" in the actual packs. No one at DROP can answer why or how they procured "as-is" goods. Truly, no one at DROP can dig up any additional info on this at all it would seem. But don't worry everyone, I've been ensured "that the unit is new and this inventory [is] not known to have any defects." How DROP is able to 100% guarantee that these are "new" and without defects without knowing literally anything else about how/why this situation happened is beyond me. Sorry, but my buyer confidence with DROP is at an all time low as this whole situation just feels like DROP is simply trying to say the right thing to pacify the situation rather than actually look into how/why this happened and how to prevent it in the future.
(Edited)
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