Well, another bad stem horror story. I am first sending an email to support, but really guys? Is it that hard to get stems to fit, but I have tried making artisans and stems are the hardest part. Anyway, I had gotten 4 Jelly keys of which four were way too stiff to be a trustworthy cap. Now, I have cracked 4/5 of my keys, so far out of my massdrop artisans I have had less working stems then the buttons required to play OSU! (a game that some people make fun 3 key, keyboards for.) Anyway, off to see how support to see how they will be reacting. I should also reiterate, stems are the hardest thing to get right in an artisan keycap, so this is somewhat understandable. I just wish it it wasn't an issue with large scale production artisans since they effect many more people.