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Miyara
13
Nov 2, 2016
Are these not suppose to fit on MX stems? I thought I read that is what they were for. I've just bought 3 keycaps and not a single one fits on any of my switches. (Pok3r RGB Cherry MX Blues) If this is the case, is anyone interested in buying the 3? Onyx, Diamond and Jade are the colours. I'd prefer a refund if at all possible though, kind of annoying that they don't fit.
Anime
32
Nov 3, 2016
MiyaraYou are not alone as i have the same exact issue, it seems that a defective batch was sent out to us there isn't much we can do until the vendor comes forward with a response of the situation.
the1gamerdude
11
Nov 3, 2016
AnimeSadly what you have to do is contact Massdrop customer support for an RMA as there are no caps to be able to replace the bad ones according to them.
the1gamerdude
11
Nov 3, 2016
MiyaraSadly what you have to do is contact Massdrop customer support for an RMA as there are no caps to be able to replace the bad ones according to them.
Miyara
13
Nov 3, 2016
the1gamerdudeAt this point my money back is all I want, so I'm fine with that.
the1gamerdude
11
Nov 3, 2016
MiyaraThere was a comment earlier from massdrop saying they were working on replacements so that may be an option, but it is conflicting info from what I got from an email. Anyway support is usually helpful so just contact them.
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