Showing 1 of 47 conversations about:
HassanS
3182
Operations
May 11, 2015
bookmark_border
Quick update for the group. We are in contact with the vendor and awaiting updated shipment estimates from them. We have a call scheduled first thing tomorrow morning and should get a bit more visibility in regards to when we can expect these in our warehouse.
We will update the group as soon as these are on the way. Currently we expect that these will be in our warehouse inline with the expected ship date listed in the drop description page.
Thanks for your patience and expect an update from us on 5/13 or sooner if something comes up.
May 11, 2015
Pnkcndy
1
May 11, 2015
bookmark_border
confused? You charged my credit card before you even have the item?
May 11, 2015
HeatherV
520
Operations
May 11, 2015
bookmark_border
Hi @Pnkcndy,
No need to worry, that is how we're able to secure such great deal for the Massdrop Quilting community. By placing a bulk order directly with the vendor on behalf of the group we are able to save the community money, but it also means that we do not hold inventory. Here's a quick overview from our FAQ section if you'd like more info: https://www.massdrop.com/faq
What happens when a drop ends?
As soon as a drop ends, we collect money from all of the drop participants and place a single order with the vendor, who prepares the order and ships it to us through a freight service. Once we receive the shipment, we break down the crates of products, repackage everything, and ship out everyone's individual orders.
May 11, 2015
pughm
0
May 19, 2015
bookmark_border
I thought I'd ordered the smaller scissors as well as the larger ones. However, the package arrived with only the larger Gingher's. Anyway to remedy that?
May 19, 2015
SandyLucas
767
May 20, 2015
bookmark_border
Hi @pughm,
We are working with the vendor to see if we can source more units for another drop. If you hit the request button in the link below you will be notified if there's another drop.
https://www.massdrop.com/buy/gingher-barbara-scissors/talk
May 20, 2015
View Full Discussion