Showing 1 of 19 conversations about:
HeatherV
520
Operations
Aug 26, 2015
bookmark_border
Thanks again for joining this drop! With your help we were able to make it successful for the community. We've just submitted the group's order with the vendor for the Gingher Wren Scissors Pre-Order and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will send the bulk shipment to our warehouse in New Jersey where our warehouse team will break it up into individual orders and ship them directly to you! The current estimated ship date from our warehouse is 10/23.
Rest assured that we we will provide you all with updated information regarding the status of your order throughout the process. You can expect an update from us by the end of the day Pacific Time on 9/1.
Aug 26, 2015
Sharkgoddess
1
Aug 26, 2015
bookmark_border
Thanks for the update! I'm going to be moving mid September, I just don't know where yet. Can I update my mailing address once I know what it'll be so they ship to the correct address? And how do I need to go about doing it? Just update my account? Thank you for your help!
Aug 26, 2015
HeatherV
520
Operations
Aug 28, 2015
bookmark_border
Hi @sharkgoddess,
That shouldn't be a problem for this drop. Please Contact Support for any affected orders on your transactions page (see below link).
Please reach out as you know your new address. We will need to know 2 weeks before the ship date just to be certain that the the change will go through in time. I will continue to post updates here in the discussion so that you'll be aware of any changes to the current expected ship date.
https://www.massdrop.com/transactions
Aug 28, 2015
Sharkgoddess
1
Aug 31, 2015
bookmark_border
Thanks so much! I should have an address in the next two weeks, which is more than enough time for the expected Oct. 23rd ship date!
Aug 31, 2015
View Full Discussion