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Showing 1 of 1034 conversations about:
YanboWu
8550
Collaborations
Feb 2, 2017
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ngenerator
35
Feb 3, 2017
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YanboWuWas this emailed to customers at all, or are you banking on people missing out on this if it gets buried in the comments? Didn't MD just have a big change in how updates were going to be sent out in that it was going to be email rather than a comment in the discussion section? This is the type of update that would reach a lot more people who are interested in knowing the status if it were emailed vs. just a comment.
weston990
51
Feb 3, 2017
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ngeneratorCurrently the only way of really knowing when this type of stuff happens is by checking the mechanical keyboard subreddit where other users are watching everything like a hawk. I heard of what's actually going on at SP from a thread about the build up and delays talking about how pretty much all their sets are pushed back. It's a shame but not Massdrops fault, so they'll probably mention the SP hold up on the update scheduled for 2/8.
weston990
51
Feb 6, 2017
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abperiasamyYea we all purchased back in that time period. Simple waiting and hype game until the keycaps are finally made. Official update went out like five minutes ago saying a whole month of delay is now expected. Hoooooray :/
Vigrith
4081
Feb 6, 2017
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weston990If it's only a month I'll be surprised. SP is buried down their neck and they are struggling to dig out, they should never have accepted so many sets to be scheduled but alas, people always think they can until they can't which theoretically is a good thing... Until it's not.
abperiasamy
51
Feb 6, 2017
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weston990MD is letting cancel the order. I am going cancel mine :(.
sweffymo
190
Feb 6, 2017
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weston990I got an e-mail AND it was posted in the comments. Everyone just take a chill pill...
jceaser
359
Feb 8, 2017
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ngeneratorI got an email, Massdrop has been pretty open about these kind of things.
theimmc
873
Feb 8, 2017
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YanboWuI would like to apologize to everyone in this drop for cursing it by joining :D
punksinatra
149
Feb 11, 2017
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abperiasamyHey what did you order? If you can check MD if I can take your spot so you can get your money back please let me know. Thanks
mclark
6
Feb 11, 2017
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ngeneratorThis was very clearly emailed to me with links to the order cancellation page if we are unhappy
ngenerator
35
Feb 11, 2017
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mclarkyeah, when i responded to his comment a week ago it was the only information from MD that was given to us.
Meowgo
238
Feb 11, 2017
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abperiasamyFor those thinking of canceling, PLEASE hit me up. I'm looking for a GB spot or spots for:
Solar Alphas Modifiers Novelties Calculus TsaFox Labs
This is one of my favorite sets so please help me out!
Solar Alphas Modifiers Novelties Calculus TsaFox Labs
This is one of my favorite sets so please help me out!
abperiasamy
51
Feb 11, 2017
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punksinatraThis is what I ordered and cancelled recently. Base Kit / Alphas: Lunar Alphas (+$3.00) + Child Kit: PhD Planck (+$22.99). Total is $78.44
punksinatra
149
Feb 11, 2017
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abperiasamyOh damn.. So that means I won't be able to take over your order then
abperiasamy
51
Feb 11, 2017
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punksinatraThats what I thought. Plank is not that common. It is an ortholinear keyboard.
punksinatra
149
Feb 11, 2017
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abperiasamyYeah.. I will wait for the drop to finish then and hope someone sells after it gets shipped out. Thanks
sandwichslinger
2
Feb 15, 2017
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abperiasamydon't cancel! what kits did you order? i might be interested in buying it off you
PoLoMoTo
199
May 9, 2017
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mclarkThey sent an update via email last Monday, I wouldn't expect another update for at least another week. I'll copy the update here as it seems they couldn't be bothered to post them in the comments anymore.
"We have just received unfortunate news from Signature Plastics regarding the production cycle for the Godspeed Custom Keycaps. Apparently production did not start as planned in April, and the delivery date has been once again pushed back. This delay is due to the backlog of other keycap sets that are currently on the production line. We do not yet have a revised ETA on the order, but we will relay any information we receive as quickly as we get it. We understand your frustration with these delays, if you would like to cancel your order instead of waiting, please contact Community Support using the “Contact Support” button in your transactions page."
"We have just received unfortunate news from Signature Plastics regarding the production cycle for the Godspeed Custom Keycaps. Apparently production did not start as planned in April, and the delivery date has been once again pushed back. This delay is due to the backlog of other keycap sets that are currently on the production line. We do not yet have a revised ETA on the order, but we will relay any information we receive as quickly as we get it. We understand your frustration with these delays, if you would like to cancel your order instead of waiting, please contact Community Support using the “Contact Support” button in your transactions page."
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Some communication errors with another customer pushed things back by a couple weeks and was then further compounded by the unexpected scale of their order. The manufacturer is already working overtime and doing as much as they can to catch back up to minimize the delay caused by this.
The current estimate is that the entire SA line has been pushed back by 4-5 weeks and is impacting our three drops for the Amazing Chocolatier, Godspeed, and Dasher & Dancer.
We are working closely with SP and will update everyone if anything changes