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Bingoboots
25
Jan 9, 2018
It would be great if this had a stub as one of the nib options. I’m hoping that it wouldn’t be too difficult to change it myself; what size nib does it take?
BingobootsHello! Thank you for your kind interest on our silver made pen. I'm sorry for this pen we haven't available any stub nib. As you may know we have wide selection of other nibs at your disposal but no stub. sory again. The problem is that stub nib is indeed alow requested nib and in conseguence is difficult to set up a wharehouse supply for so few request. Thank you and best regards from Aosta valley. Italy Maurizio
alvarezminte
1
Feb 28, 2018
StubnibHi Maurizio, I have received the pen, and it is beautiful. However, the nib (a medium) is VERY scratchy, so much so that it tears the paper. Any possibility of having it fixed or getting a replacement? Sorry to contact you in this public way, buy I did not find a way to contact you privately. Than you!
alvarezminteHello, No problem about, A suggestion to contact me privately... search for "Grifos pens Italy " on Google, web site will pop up and on the home page there is our email. ( info@grifos-pens.it ). Said so, do not worry, send me a straight message and I will reply you with option to fix this mishap. Provably with time the nib will soften itself with use, this is normal with these nibs, but there is no reason to suffer, so please contact me. Greetings from Italy Maurizio
alvarezminte
1
Feb 28, 2018
StubnibThank you so much, will do.
alvarezminte
1
Feb 28, 2018
StubnibHi, thank you so much for solving the issue so quickly, looking forwards to my new nib! excellent customer service, congratulations.
alvarezminte
1
Mar 15, 2018
alvarezminteReceived the new nib, works smoothly. Thank you!