Grifos Pompeii Fountain Pen

Great. Just drop me message in chance mishap continue. Thank you, we are a small family owned pen company and we try to not loose straigh contact with our customers that are our best advertising with their word of mouths (when satysfied). So we search customers contact and I check regularly Massdrop pages for this. Regards from Italy!

Thank you Maurizio for the quick reply. It is writting better after flushing it once but it isn’t satisfactory yet. I’ll follow your instructions and let you know how it works out. By the way, love the fact that you respond to these messages promptly. Great customer service.

The washing must be done at least 2-3 time year if the pen is used. What you must do is leave the whole nib section in a glass full of lukewarm water added with a spoon of alchool for a night long period then wash it under the tip and try to write. If no positive result arrive do this again for one more night. If again the pen not write again you have to disassemble the nib and the feeder (the black plastic "tongue" under the nib)  from the point section. Proceed as follow: Before  taking away the nib please look at the nib back and remember the nib position according to the black nib feeder (you may take a picture). Keep the finger grip section screw on to the pen barrel to have the best grip while changing nibs. To change a nib please use a piece of cotton cloth or a bicycle rubber ( or rubber gloves like the ones used to wash dishes) to get a perfect grip of the nib when you pull it out and push it down. 1. To take away the nib, hold it tight with the piece of rubber and pull it out moving it slightly right and left. After this leave these three parts (nib, feeder and point section) in water and alchool glass again one night and then reassemble them. 2. To reassemble the parts start from the feeder, it fits easily inside the holder turning it right or left till you find the feeder's nest, you will hear a click and feel the feeder slides inside. 3. Take the nib and lean it against the feeder to understand the future nib position. Insert the bottom of the nib between the feeder and the holder and push it down much enough to make it slide inside the holder (use a cotton cloth or rubber), continue pushing it down (without rotate them anymore) till you see and feel the nib is enough inside the holder (it doesn't slide inside more). All is done now and the pen will write again. Let me know if all will be fixed or no so we could help you again in the chance. Best regards Maurizio