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Ilhm
42
Jul 25, 2019
Has anyone received theirs yet, and if so which country do you live in? My package was collected by China Post on July 10 and has been sitting in their Guangdong distro center since the July 14. It's a 4 hour flight from there to where I live in Singapore. Getting worried because those idiots recently lost my switch tester (which I ordered from Drop).
Lafa
6
Jul 25, 2019
IlhmMine has been "leaving the Shenzhen parcel center" for 2 weeks, so I don't know how much I trust the tracking, but I haven't received mine yet either.
thelectrichen
2
Jul 26, 2019
LafaExactly the same situation with me, what's Drop's refund policy?
Ilhm
42
Jul 26, 2019
thelectrichenI received a full refund minus shipping when my switch tester was deemed lost in transit by drop Support. The switch tester was shipped on June 13 and I received the refund on June 20, about 5 weeks later. In my case, the tracking information for the switch tester showed it was bouncing between the same 2 EMS distribution centers in China because it kept failing a security check. Drop CS did nothing even as I pointed this out several times and gave me the usual "give it 6 weeks", then they issues a refund assuming it was lost 5 weeks later. Drop should not use a shipper they can't contact or deal with and give options for reputable couriers for shipping options.
thelectrichen
2
Aug 7, 2019
IlhmAs an update, mine arrived on the 6th after hearing nothing else, so hopefully yours will arrive too!
Ilhm
42
Aug 8, 2019
thelectrichenThanks for the heads up! I suspect mine will be stuck in parcel purgatory for a while. How is detailing? Does it look as good as the samples on Drop?
thelectrichen
2
Aug 9, 2019
IlhmI went for the black and the white and grey one and they've both come out perfectly, so there's something to look forward to.
wyuzhi
1
Aug 19, 2019
IlhmHey there! Any updates on your parcel yet? I am in the exact situation as you are in and I have yet to get my parcel as of today.
Ilhm
42
Aug 19, 2019
wyuzhiIt's been bouncing between the Shenzhen and Guangzhou distribution centers a couple of times (4 to be exact). I've been using 17track.net to check the tracking. Sometimes it will give a different Chinese translation that says it's been rejected for export clearance ("security check rejection"). It happened to another order I had but was finally cleared after the 5th "bounce", so still waiting for that to happen. You'd think living relatively close to China would mean receiving stuff from there sooner. Same thing is happening to my MiTo Canvas keycap set.
(Edited)
wyuzhi
1
Aug 20, 2019
Ilhmthat's majorly dissappointing... I've never had issues w this when I'm purchasing items through taobao or their proxies. It's pretty weird for a lil cat to be stuck for so long.
Ilhm
42
Sep 6, 2019
IlhmAfter an epic wait of 2 months, they have finally landed in my country and are awaiting customs inspection. Damn you China EMS, damn you!
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