Click to view our Accessibility Statement or contact us with accessibility-related questions
Deadf00d
2
Aug 8, 2017
I got the exact same problem. It clearly says in the description "US 7-11", I ordered a 9.5 and got a 10.5 US (9.5 UK) which is a size too big for me. @TomasV
TomasV
1685
Aug 8, 2017
Deadf00dWe'll look into this. Thanks for the flag. That should have not happened and we apologize for the inconvenience. Please contact CS regarding this -- you can create a ticket for it on the top right corner of the website.
Doug_C
1
Aug 9, 2017
TomasV Same problem just got my pair, ordered US 9 got US 10 (UK 9). The drop says to order US size, can we get this fixed, what do I do with the shoes I got?
Edit: I have submitted a support ticket and linked to this discussion.