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Showing 1 of 10 conversations about:
TyroneTwoTone
6
Apr 27, 2018
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I have their Officer's watch, and it is great. Read a lot of "piling on" on this brand here, and not sure if it has been fair and fact based. A Lot of "seen and heard" but little first hand criticism from owners.
pjacks10
96
Apr 30, 2018
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TyroneTwoToneI have first hand experience and they are shit. Check Trustpilot if you need some honest fact based reviews.
MoKo
4
Apr 30, 2018
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TyroneTwoToneI have first hand experience with Helgray... in brief I would say: poor product quality and non-existent customer service. I bought a watch from Helgray exactly a year ago, but unfortunately it had a fault (minute hand got stuck). After six months I managed to get a shipping code and send it back. That was months ago. I am still waiting for my refund... and despite all the emails I have sent, I never got a response. I have read may similar complaints on the interweb, which all show the same pattern: once your money is on Nadim's (the owner of Helgray) bank account, there is no incentive for him to help you when there is an issue and he will not... because he doesn't give a toss about his customers. Also note, looking at the reviews online, this pattern is consistent from 2014 onwards, so this is not a one off. Considering Nadim's modus operandi I have started to believe that this Helgray enterprise is actually a scam. I would therefore strongly advice not to buy from this Nadim, or any of his related brands: Makara, Helgray, Rossling & Co.
MoKo
4
Apr 30, 2018
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pjacks10Note, all 5 star reviews on Trustpilot are most likely added by Helgray themselves. The minute after helgray.com was claimed on Trustpilot two weeks ago, a couple of 5-star reviews were posted. Also this weekend, Helgray has reported more than half of all 1-star reviews for breach of Trustpilot's guidelines. And shortly after that a whole new bunch of 5-star reviews were posted. I hope Trustpilot is aware of what's going on and that Helgray is gaming their system.
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