Hillside - Convertible Backpack/Messenger Bag Reviews | Drop

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Hillside - Convertible Backpack/Messenger Bag

FULL DISCUSSION

SuperHandsomeMan

Jan 12, 2020

Verified Buyer

Not great, kind of useless for me.

Backpack function is a gimmick. The strap digs into and squishes the leather, which I fear will cause a lot of unnecessary wrinkles in the leather over time. Also, the rings dig into my back which is super uncomfortable. I feel like all the pictures and videos were taken with a very light bag overstuffed with paper which is a little deceiving. Now you don't have to set it up as a backpack but the shoulder strap is too long. The bag position is lower than I'd like when the strap is as short as is gets. I don't know what I'm going to do with this thing

Recommends this product? No

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TeamHilly

Hillside Industries

Jan 12, 2020

SuperHandsomeManHi SuperHandsomeMan, We are truly sorry you’ve had this experience with our bag. Hopefully we can provide you with some tips that may help your concerns. If you’re not carrying a laptop, notebook or other firm items in your bag that give it some rigidity, try shifting the bottom strap from the bottom of the bag to the back panel when in messenger mode. This makes the strap is lay against the back panel so it doesn’t cradle the bottom and bunch up . It also makes the transition to backpack mode easier for some people. We also suspect the thumb tabs might be digging into your back, which is painful. When you clip the strap to the rings please make sure the tabs are facing away from the body. You can also reduce the strap in backpack mode to cinch it up so it rides higher. We threw an oversized slider on there so you can grab and adjust the strap on the fly. This will hopefully help you out with a bit more comfort in backpack style. If you want to set it up in messenger bag only mode and the strap is too long, try through-clipping the bag by fully reducing the strap and running it through the top ring and clipping it to the small space on the bottom ring between the leather loops. You can do one side or both as needed, this will give you an extra 4-8 inches of reduction in strap length and help the bag pivot on your side. Hopefully this helps! You can check out www.DiscoverHillside.com/pages/demo for help on the product. Thank you for your support regardless. We appreciate your feedback. Best, Team Hilly

Jan 12, 2020

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