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freddy1
40
Dec 2, 2019
checkVerified Buyer
nice design with major defaults
first, i have to say that i read the reviews here, and decided to try it anyway... Which was quite stupid indeed... :-) The knive arrives with a nice shealth, but it's not possible to cut with it, i had to reprofile the edge with my wetstones, it takes at least 3 hours.
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then yesterday, when i was "gently" batoning some lignt wood, i realised that the handle had cracked in the middle !
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well i advised Drop about it, i was told that the 30 days warranty was over and basically, they can't do anything for me ... I am a bit desapointed and at least, they could have given me contact of the Hiro company, which does'nt seems to be anywhere in the web... :-(
(Edited)
Recommends this product? No
abouaswad
0
Dec 2, 2019
freddy1Well, I'm not surprised with this issue, when you read the reviews, cracked tangs are common on this product, this knife is just good for display, it was an error trying to use it ... And the customer service is really under expectations ...
bandit600s
1
Dec 3, 2019
freddy1This looks like a recurrent major flaw in the making of this knife. While these things happen with industrial processes, I am very surprised about Drop's lack of acknowledgement despite the numerous occurrences of the same issue reported (what about the ones that weren't). This knife is just badly built and potentially dangerous, should it break while choping or applying pressure to cut some hard piece. I hope you find a satisfying solution with Drop,