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mthucs
30
Jun 6, 2014
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Mark
3186
Admin User
Jun 6, 2014
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Thanks for the question,
The issue is that some (not specifically this situation) manufacturers and distributors have exclusive marketing/distribution rights that they need to adhere to. They aren't exactly the most forthcoming (or public) about this knowledge, often because they contractually can't publicly state these issues (most distribution contracts are subject to non-disclosure of terms).
So when a vendor says "I can provide these, but you can only ship them to customers in the USA", its pretty much left at that.
At Massdrop, we love shipping internationally and do our best to include international participants whenever possible- it would be silly not to because it's just additional revenues for us.
This disclaimer can't really be posted to every buy page, but it is briefly mentioned in the FAQ.
The issue is that some (not specifically this situation) manufacturers and distributors have exclusive marketing/distribution rights that they need to adhere to. They aren't exactly the most forthcoming (or public) about this knowledge, often because they contractually can't publicly state these issues (most distribution contracts are subject to non-disclosure of terms).
So when a vendor says "I can provide these, but you can only ship them to customers in the USA", its pretty much left at that.
At Massdrop, we love shipping internationally and do our best to include international participants whenever possible- it would be silly not to because it's just additional revenues for us.
This disclaimer can't really be posted to every buy page, but it is briefly mentioned in the FAQ.
DoctorX
301
Jun 6, 2014
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Could we get the option to hide drops that do not ship to us in the settings to avoid future disappointments?
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What I don't appreciate is that you fail to offer a reason for it or even respond to any of the comments made in regards to this matter.
Discussion is the key to solving problems. Apathy is not.