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ConnorL
27
Jul 28, 2020
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Lost they say? How do you lose dozens if not hundreds of items in shipping? Aren't they sent in bulk for people with Cincinnati tracking? Also, if the shipment is lost because Drop would only pay for the cheapest shipping method, shouldn't they take some responsibilities? At this point I wonder if they even sent my stuff. I'm suspicious that they didn't even make enough products to be sent to all buyers and created false tracking numbers to avoid refunds and etc. Additinally, they cancelled order for some non-US buyers without customers' request, customers were notified AFTER drop sent out a delay email. Drop had to have known they couldnt make enough, so they bought time knowing they will cancel some orders but wouldn't tell customers until they have wasted our time. They only made a few, shipped to west coast people, falsely claimed to have shipped to east coast, and cancelled non-US buyers. After delays after delays, shipping label was 'created' and no comment from Drop whatsoever. If your delivery date (initially MAY) is going to be delayed few months from the initial plan, you should have left the options open to cancel the order from Drop and should have explained why you cant be in touch more frequently with the manufacturer to pin down on shipping etc. Direct order from the Idobao was available in MAY. What's the point of going through this site if we cant even get customer service or quality assurance? I know only thing Drop will do now is to point to their policy book and avoid responsibilitieis. I highly recommend reflecting on how you guys are running the business because you can't even take constructive criticism. At this point, Drop has wasted people's time and money with false advertisement and nonexistent communication. I'm more furious about Drop wasting time, could have been using the board had I ordered from Idobao directly. Abysmal
Jul 28, 2020
nrotolo
35
Jul 28, 2020
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On a lighter note, after this BS, Drop can say goodbye to my next stimulus check lol. A 100 dollar group buy just cost them at least a grand with everything I've had my eye on... whoops.
(Edited)
Jul 28, 2020
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