Click to view our Accessibility Statement or contact us with accessibility-related questions
Showing 1 of 193 conversations about:
JonathanKrohn
0
Aug 22, 2017
bookmark_border
Just got mine in and plugged it into my computer...and got a "USB device not recognized" message. Anyone know what's going on? I just took the board out of the box!
Aug 22, 2017
TKTK
1
Aug 23, 2017
bookmark_border
JonathanKrohnmine also does not even turn on
Aug 23, 2017
JonathanKrohn
0
Aug 23, 2017
bookmark_border
TKTKI just heard back from Massdrop. They're going to try to send replacement boards for those of us who have received defective ones.
So if you have a broken board: contact Massdrop ASAP.
Aug 23, 2017
TKTK
1
Aug 23, 2017
bookmark_border
JonathanKrohnLuckily i was able to fix mine. I opened it up and the usb connector was not properly connected to the pcb. After plugging it in correctly everything works like a charm. I hope that you get a replacement though, sucks to wait so long for a board and then get a defective one. Best of luck.
Aug 23, 2017
JonathanKrohn
0
Aug 23, 2017
bookmark_border
TKTKThat seems to be what everyone is saying with regards to their board. Can you post photos? I'm going to try on mine as well.
Aug 23, 2017
TKTK
1
Aug 23, 2017
bookmark_border
JonathanKrohnReally hard to get a photo of that, but basically there are like 10 screws holding the board together. Just unscrew those and open it up carefully. You will have to disconnect a wire in order to fully seperate the board. That wire was not correctly plugged in for me, which is why the board didnt turn on. You can always try just reconnecting the wire, it might help.
Aug 23, 2017
ryanhyh4789
4
Aug 25, 2017
bookmark_border
TKTKmine too!!
Aug 25, 2017
kitkatsxp
1
Aug 27, 2017
bookmark_border
JonathanKrohnthis is happening to me too, i also got the ikbc mf 108 version of the board, and the same exact thing had happened and its quite irritating. Also it felt like the micro usb didnt want to go in the port on the keyboard all the way, but the computer still recognized it and stated that it was malfunctioned.
Aug 27, 2017
View Full Discussion
Related Products