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vvlierberghe
66
Feb 20, 2017
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If input club forgets to include some keycaps or keyswitches in my order, how will they refund this?/ Deal with this.? Or am i totally screwed if they forgot to include 1 stabilazor, switch, keycap, screw, nut.
Feb 20, 2017
rcmosher
3
Feb 20, 2017
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On an earlier order I was missing stabilizers and they sent them to me, so I'd assume they'll do the same for you. I don't remember how I initiated the request but the response came from helpdesk@massdrop.com .
Feb 20, 2017
MagicSmoke
350
Feb 21, 2017
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https://helpdesk.massdrop.com/hc/en-us/
They have replaced half of my WhiteFox and even replaced a switch in an NPKC switch tester.
Feb 21, 2017
vvlierberghe
66
Feb 22, 2017
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I am new to massdrop and i am waiting very long to buy this keyboard. Thanks for the reply.
Feb 22, 2017
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