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TotalChaos
0
May 29, 2016
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HELP! I keep joining the drop but it keeps saying it will hold it for me! I beleieve I have joined the drop several times! I kept hoping the system would fix itself. But today I got a message stating "The drop for Infinity ErgoDox Ergonomic Keyboard Kit is ending soon!"
It should have already sent me the product! I am very confused and don't know what is going on!
May 29, 2016
domesdkg
9
May 30, 2016
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It looks like you haven't joined the drop yet. When you clicked join, did you select the options you wanted (key caps etc.) and input your payment information?
The product does not ship until well after the drop ends, in this cause August.
May 30, 2016
TotalChaos
0
May 30, 2016
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Yes I put in all my options. Sadly, I misspelled my last name and the system WILL NOT LET ME FIX IT. Bragging about how the bug does not affect you are not helpful. This bug is affecting ME.
In order to get one's order one must place thier order in months in advance.
May 30, 2016
domesdkg
9
May 30, 2016
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Where is it that you misspelled your name? In the address section? If so, have you tried adding a "new" address with the correct name?
Yes, you must join the drop months before you receive your product. That's how the massdrop system works.
May 30, 2016
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