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I have an issue with 3 keys not working on my board, and upon further examination today I discovered that the diode simply fell off switch 18. Now S18, S19, and S20 no longer work. How do I fix this ? Is it possible to get a new board? I am also having issue with 5 led's that will not work, and checking the board there is no power for those lights.
I am starting to think that I have a defective board.
Massdrop support, help?
Submit a support ticket by going to your transactions and scrolling down to your Ergodox order and hitting Contact Support.
They should help you out.
Fell off diode can be easily soldered back (if you still have it).