I ordered a print in late June, and was notified to expect shipment by July 16th. I was notified of item being shipped on July 18th and was given a tracking number. I clicked the tracking number, which informed me that supposedly this package had been delivered more than 2 weeks prior, without any notification whatsoever. The person whom I was gifting it to never received the package, even though I was notified on July 19th that the delivery was just completed. Again following the provided tracking link, it showed that the item had been delivered on July 2nd. Neither myself nor the intended recipient were notified of any delivery, and I have now purchased what amounts to an email chain, and nothing more. I've contacted Massdrop support, and will update this review (if editable) once I hear from support with the resolution.