I received an email saying not enough people purchased and that I won't be charged.
Does that mean the purchase will be canceled and I won't be receiving the product?
HI all. My first Massdrop.
The most this will cost is $38.49 correct? It's not going to revert back to the $48.97 if more people don't join, or be cancelled, is it?
PurpleBunny96Here is the message I got from support.
Hi,
Thanks for contacting Massdrop Community Support! We do apologize for the delay in shipping your order and are doing everything we can to get this resolved as soon as possible.
We're currently experiencing a backlog at our warehouse. This is causing some delays in us getting orders out. Rest assured, your order should be shipping very soon. If anything comes up besides the current warehouse backlog, our logistics team will reach out to drop participants via email.
Please keep an eye on your inbox for your shipping notification email, but feel free to reach out if you have any questions in the meantime.
Best,
Zachary
PurpleBunny96Even more info
Hey there,
I actually just got an update from my logistics team regarding this order. From their review, all of the orders are showing as shipped on their end and they're just waiting for the courier scan. Once our system registers that they've been scanned, it'll automatically dispatch the tracking numbers to you via email.
Best,
Zachary