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Quilt-Dr
13
Mar 24, 2016
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When you buy a machine at a store, that is where you can go if it doesn't work, etc. But having never bought on like this one on line, do you have a warranty with it and where would you take it if it didn't work?
Mar 24, 2016
SandyLucas
768
Mar 24, 2016
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Hi @Quilt-Dr, We are an authorized Janome dealer so the warranty is definitely valid and the same as if you purchased at a store. You just need to make sure that you register your machine as soon as you receive it which is the same process if purchasing from a store. For any repairs under warranty you would take it to your local authorized Janome dealer and it would be fixed there.
Mar 24, 2016
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