Adding/Including Memories
I lost my dad last year (2023) and have been finding ways to include keepsakes/memories in my workstation. I've dabbled here and there with doing small woodworking projects and attempted a wrist rest from a piece of oak I picked up with him from my great uncles wood shop. I milled it to fit a 60% keyboard as I hadn't decided what keyboard I would be using it on and thought that's where most of my wrist would be in contact even typing on a full keyboard. I gave it a torched/burn appearance as I really was lost in what to do. I found an old shell casing from going hunting with my dad in my hunting pack and decided to imbed it into the end of the wrist rest so it would just have a little difference and a small story behind it as well. I have other things around my workstation from family and friends, but it just feels a little more special having worked on it and adding something small that has a memory for me to it. (Purple was my grandmothers favorite color and I have kinda now...
Apr 8, 2024
How do things so simple to coordinate and remain on top of to please already miffed customers on a new product, hit the floor so hard over and over and over with you guys? As a customer and investor in your business model (which has quagmired so much just in the past year), I demand an explanation. Products that I purchased MONTHS ago, including new partnership products with major players in your target communities, have been delayed at the last minute 5 times just within the past 6 months alone. Anyone can agree that this is simply unacceptable business practice.
Massdrop, I know that these issues are in truth very complex, but great customer service is a very simple principle to weave into everything an organization does as a whole, and you are outright FAILING in this regard. Please take some time to round-table your executive staff to discuss and re-evaluate your business practices, especially your customer relations which are without a doubt abysmally poor, round up those responsible for causing these situations and replace them with other candidates who are qualified, honest, and can be held to the accountability that is to be expected of anyone representing their employer. If you really want to be the next big player in this market, you need to step your game up NOW. I have faith in you, don't continue to fail those who have brought you this far in your business game.