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wsjudd
0
Jul 1, 2013
My tracking still says that they've received the information about the package but not the package itself. That was on the 26th. Should I be worried?
Stayradiated
7
Jul 1, 2013
wsjuddI also have this same message - "06/26/2013 - Shipment information received by UPS Mail Innovations" - and no other updates.
Gregory
6
Jul 1, 2013
StayradiatedHey Stayradiated and wsjudd: Keep support@massdrop.com updated. Interestingly enough if you check a few of the group buys here you'll see that some orders tracking numbers don't seem to receive updates from the carriers. The Sunski group buy, https://www.massdrop.com/buy/sunski-glasses/talk, shows a pretty similar experience for the buyers having the packages arrive sans tracking updates. Of course at a certain point of time, it might be clear that delivery is unlikely--for domestic shipments 5-8 business days is probably the area expected of delivery. International is more like 10-15 days depending on the actual location. The difficulty is with UPS MI, which is a national partner of USPS. Basically UPS takes it to your neighborhood and then the postal service delivers it to your day. These multiple hand offs, even more with international, might be what's making it difficult to receive voluminous tracking info.
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