Showing 1 of 207 conversations about:
XiK
5510
Apr 10, 2017
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Hey everyone,
We are reaching out here to let you know that after working with the vendor to resolve the issues with this keyboard, they now believe that the firmware will not be able to resolve the  issues with this keyboard and have agreed to upgrade those of you who are still having trouble to a brand new keyboard which will have the latest PCB the lab has updated. If you would like to exchange your keyboard for a newer version, please respond to the support email you received or contact support"Monday April 17th.
Once again, apologies about the long delay and thank you all for being super patient with us on this one.
@moukimokyu @VonNihil @boMD @fuzzy-focus @DanielFerrer @ChrisWolff
Apr 10, 2017
DanielFerrer
391
Apr 11, 2017
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may we get also a new PCB at cost in order to use the other KB?
Apr 11, 2017
boMD
161
Apr 19, 2017
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Looking forward to the replacement keyboard.
Apr 19, 2017
xmycroftx
7
Apr 20, 2017
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Well great I never received an email, or a notice regarding this recall. I am seriously frustratedad typing onthis keyboard right now how ... howdd we not get full refunds... this inot justannoyingitiaborkenproduct
Apr 20, 2017
jon9
9
May 2, 2017
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I returned but might be interested in getting the fixed version. How could I go about that?
May 2, 2017
XiK
5510
May 2, 2017
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We are working with NKPC and other brands on more keyboard designs (mostly 60%s), stay tuned :)
May 2, 2017
Airpline1
8
May 2, 2017
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I can't ship it back, so I guess I won't be able to exchange?
May 2, 2017
xcsascii
23
Jul 16, 2017
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HA why would we trust you, or your vendors to actually deliver a working keyboard?
Jul 16, 2017
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