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drturkleton
11
Jun 26, 2018
checkVerified Buyer
These have been a big disappointment. Both lenses keep popping out of the frame.
drturkletonI'm sorry to hear that the lenses are falling out. That shouldn't happen. This must have been a defective pair. Please email us sales@kentwang.com and we'll send you a replacement. We stand behind all our products.
drturkleton
11
Jul 16, 2018
KentWangWell, I emailed you 3 weeks ago, shortly after receiving your response above, and never heard back from you. You appear to know how to *give the impression* of customer service, you just don't know how to *provide* customer service.