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Showing 1 of 24 reviews about:
macduff
4
Jun 18, 2018
checkVerified Buyer
Very disappointed, not exactly cheap sunglasses and the lenses fall out at the slightest touch.
Don't even thing about wiping the lenses off even with the lightest touch without planning on both lenses popping out. Poor quality, even my drugstore sunglasses hold up better, would not buy brand again.
KentWang
372
Kent Wang
Jun 26, 2018
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macduffThis must have been a defective pair. Please email us sales@kentwang.com and we'll send you a replacement. We stand behind all our products.
macduff
4
Jun 27, 2018
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KentWangThank you for your reply on the forum. I had reached out via email and promptly received a reply on the 21st from Pedro.
I've sent 3 or 4 emails subsequent in response to his request for documentation including photos. Since then, no reply to any of my correspondence.
Per your request, I've sent photos, receipts, etc, but to this point, radio silence. Looking forward to a response and a resolution to the product issue. Thank You!
KentWang
372
Kent Wang
Jul 16, 2018
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macduffThanks for letting us know about the delay and our apologies again for the defective pair. We hope you have received your replacements and that they are to your liking. Let us know if you need anything else.
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